Effective Date: 10 September 2023
Introduction
Welcome to Pet Flair! At Pet Flair, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you visit our website or use our services. By accessing or using Pet Flair, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Contact information (e.g., name, email address, phone number).
Account credentials (e.g., username and password).
Payment information (e.g., credit card details) for transactions on our website.
Profile information (e.g., pet details, preferences) that you provide voluntarily.
Usage Information
Information about your interactions with our website, including pages visited, features used, and the date and time of access.
Log data, such as your IP address, browser type, and operating system.
User-Generated Content
Content you upload, post, or share on our platform, including photos and reviews.
How We Use Your Information
We use your information for the following purposes:
Providing Services
To provide and maintain our services, including order processing and customer support.
To personalize your experience on Pet Flair and customize content and offers based on your preferences.
Communication
To send you transaction-related emails, updates, and promotional information (you can opt-out of promotional emails at any time).
Analytics and Improvements
To analyze website usage, identify trends, and improve our website and services.
To troubleshoot and resolve technical issues.
Legal and Safety
To comply with legal obligations and respond to lawful requests from law enforcement.
To protect the rights, safety, and security of Pet Flair, its users, and the public.
How We Share Your Information
We may share your information under the following circumstances:
With Your Consent
We may share your information with third parties if you give us explicit consent to do so.
Service Providers
We may engage third-party service providers to assist us with various aspects of our operations, such as payment processing, analytics, and customer support. These providers may have access to your personal information, but they are contractually obligated to maintain its confidentiality.
Legal Requirements
We may share your information to comply with legal obligations, enforce our policies, or respond to legal requests.
Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Choices
You have the following rights and choices regarding your information:
You can access, update, or delete your personal information by logging into your account.
You can unsubscribe from marketing emails by following the instructions in the email.
You can disable cookies or change your browser settings to limit the collection of usage information.
Children’s Privacy
Pet Flair is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website with the updated effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your information on Pet Flair, please contact us at: [email protected]
By using Pet Flair, you agree to the terms of this Privacy Policy. Please review this policy periodically for any updates or changes.
